#HP PRINT AND SCAN DOCTOR 4.7 HOW TO#Ĭonsult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router.Ĭheck the router band setting: Many routers operate in both 2.4 GHz and 5.0 GHz frequency bands, but not all HP printers support both bands. Make sure the 2.4 GHz router band is turned on and broadcasting. If the router broadcasts separate network names (SSIDs) for each band, connect the printer to the 2.4 GHz band SSID.Ĭheck your firewall software: Your firewall software might prevent the printer from accessing the computer. #HP PRINT AND SCAN DOCTOR 4.7 SOFTWARE DOWNLOAD#Īccept or allow any firewall messages that display during the printer software download and installation.
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